PRIVACY AND DATA PROTECTION POLICY

Updated Jul 14, 2019

Catalisto LLC (“Catalisto”) is committed to protecting and respecting your privacy. Catalisto collects, uses and keeps information in compliance with the all relevant regulations. For the purpose of any legislation the data controller is Catalisto LLC.

This policy and any other documents referred to sets out the basis on which any personal data Catalisto collects from you, or that you provide to us, will be processed by us. Please read the following privacy policy to understand how we collect and use your personal data, for example when you contact us, visit our website (“Site”), apply for a job, or use our products and services.

Whenever you give us personal data, you are consenting to its processing, collection and use in accordance with this privacy policy. You may withdraw your consent at any time by emailing dpo@catalisto.com with your full name.


Information Catalisto may collect from you

Catalisto may collect and process the following data about you:

  • Information that you provide by filling in forms on our Site, providing details by registration or other means (eg, giving business cards) at a marketing event, or when setting up administrator accounts in our product or services.

  • Information that you provide us to use the Catalisto Customer Portal or Catalisto Reseller Portal to include email address and phone number. Phone numbers are used for two factor authentication and support services.

  • Information you provide us including inquiries and/or feedback.

  • Your Internet Protocol (“IP”) address, operating system and web browser used.

  • Catalisto may also ask you for information when you report a problem with our site.

  • If you contact us, Catalisto may keep a record of that correspondence.

  • Details of your visits to our site including, but not limited to, traffic data, location data and other communication data, and the resources that you access.


IP addresses

Catalisto may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our business partners. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


Cookies

Cookies are small text files that websites save to your computer. These pieces of information are used to improve services for you through, for example: (i) remembering settings, so you don’t have to keep re-entering them whenever you visit a new page; (ii) remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it.

Session cookies allow us to track your actions during a single browser session, for example to remember the items returned from a search. They do not remain on your device beyond your session.

Persistent cookies remain on your device between sessions and allow us to authenticate you and to remember your preferences.

Session and persistent cookies can be either first or third-party cookies — a first-party cookie is set by the website being visited. A third-party cookie is issued by a different website to that being visited.

Our website uses a third-party cookie provided by Google Analytics to gather anonymized information for the benefit of all web users. Catalisto does not use behavioral targeting cookies. All our cookies fall within the ICC classifications Strictly Necessary, Functionality and Performance and none within the classification Behavioral Targeting.

If at any time you wish to disable our cookies you may do so through the settings on your browser, but if you do so you will not be able to use certain important features of our service.

To learn more about cookies and how to manage them, visit AboutCookies.org.


Job applicants

If you are making a job application or inquiry, you may provide us with a copy of your CV or other relevant information. We may use this information for the purpose of considering your application or inquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference.


Providing products and services

If you purchase or use our products or services, we may use your personal data for purposes which include but are not limited to:

  • verifying your credentials,

  • carrying out end user compliance checks for export control purposes,

  • issuing security information alerts and other alert messages,

  • providing training sessions for which you have registered,

  • providing maintenance and technical support,

  • providing information about product upgrades, updates and renewals and new products,

  • generating logs, statistics and reports on service usage, service performance and malware infection,

  • developing and enhancing products, services, and our infrastructure,

  • processing orders and generating billing information.

Certain products and services may include features that collect additional personal data for other purposes, as described in the applicable customer agreement. For detailed information, please also refer to the applicable product or service description.


Where your personal data is stored

Your personal data is stored by Catalisto on the Catalisto servers located in the European Union or the United States. Catalisto has set up systems and processes to prevent unauthorized access or disclosure of your data.


Transferring personal data

As a global company, we have international sites and users all over the world. When you give us personal data, that data may be used, processed or stored anywhere in the world, including countries outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Catalisto places substantial importance on protecting the confidentiality of personal information and seeks the cooperation of all its suppliers in furthering this goal. Where Catalisto has knowledge that a supplier is using or sharing personal information in a way that is contrary to this policy, Catalisto will take reasonable steps to prevent or stop such processing.


Security

Catalisto endeavors to hold all personal data securely in accordance with our internal security procedures and applicable law. Catalisto will do its best to protect your personal data, but Catalisto cannot guarantee the security of your data transmitted to our site through the internet; any such transmission is at your own risk. Once Catalisto have received your information, Catalisto will maintain appropriate administrative, physical, technical and organizational measures to protect your personal data accessed or processed by Catalisto against unauthorized or unlawful processing or accidental loss, destruction, damage or disclosure.


Uses of the information

In addition to the above, Catalisto use information held about you in the following ways:

  • To provide you with information, products or services that you request from us, or which Catalisto feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered into between you and us.

  • To allow you to participate in interactive features of our products or service, when you choose to do so.

  • To notify you about changes to our products and services.

If you are an existing customer, Catalisto will only contact you by electronic means (e-mail or SMS) with information about goods and services.

If you receive an email which claims to come from us but does not use our domain, or if you are suspicious that an email may not be approved by us, then please send a copy of the email to info@catalisto.com so we can investigate.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box on the form on which Catalisto collects your data. We will not sell or rent your data to third parties or share your data with third parties for marketing purposes. We may use third party software to send you information for marketing purposes.

We will share your data if we are required to do so by law.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Catalisto does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Disclosure of your information

Catalisto may disclose your personal information to any member of our group, which means our subsidiaries and any holding companies.

If Catalisto sells or buys any business or assets, Catalisto may disclose your personal data to the prospective seller or buyer of such business or assets. If Catalisto or substantially all of its assets are acquired by a third party, personal data held by it about its customers, partners, vendors, subscribers and business contracts will be one of the transferred assets.

If Catalisto is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Catalisto or others.


Your rights

You have the right to request by contacting dpo@catalisto.com:

  • information about how your personal data is processed;

  • a copy of your personal data;

  • an immediate correction to your personal data.

You can also:

  • raise an objection about how your personal data is processed;

  • request that your personal data is erased if there is no longer a justification for it;

  • ask that the processing of your personal data is restricted in certain circumstances;

  • opt out of the use of your personal data for any purposes or a specific purpose such as the Catalisto Customer Portal or the Catalisto Reseller Portal.


Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.


Changes to our Privacy & Data Protection Policy

Catalisto reserves the right to amend this Privacy and Data Protection Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy and Data Protection Policy at this Site. You should check our Site to see the current Privacy and Data Protection Policy that is in effect and any changes that may have been made to it.                 


Data Privacy Officer

Catalisto is headquartered in New York, New York. Catalisto has appointed an internal data protection officer for you to contact if you have any questions or concerns about Catalisto’s Privacy and Data Protection Policy.

Our Data Protection Officer can be contacted at dpo@catalisto.com.


Catalisto LLC d/b/a Catalisto
Attn. Privacy Officer
dpo@catalisto.com
157 East 86th St, #555
New York, NY 10028. USA